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Elizabeth Clarkson, M.S., C.Q.E., has been an industrial statistician and consultant for over a decade.
Her seminars, applicable in both the blue collar and white collar worlds, focus on customer satisfaction through Quality, Statistics and Process Control.

 

Quality Seminars - Just the way You Want Them

Presented By Elizabeth Clarkson
 
 
The web is a terrific place to find all sorts of free help and information on Quality and Statistics. Sometimes, though, especially at the beginning of projects, you someone on-site to offer a more intensive, more interactive training, tailored specifically to the needs of your organization.

My seminars are offeced in modules, each focusing on a specific aspect of Statistics and Quality.

Each module is available in two hour or four-hour formats. The two-hour format allows you more subjects in a given time. The four-hour format provides more depth, as well as additional hands-on experience for participants.
Select the modules that will benefit you the most, in the format you prefer. There are over 1,000 possible one-day seminars.

And you're not limited to one-day seminars. Different modules can be presented on different days, allowing more time for material to sink in and questions to surface.

It's your choice.


Seminar Modules

Module 1 Probability Theory
Probability theory is the basis for all statistical calculation. This module covers all the basics.
• Computing probability • Conditional probability • Permutations and combinations • Spotting statistical fallacies •

 

Module 2 Probability Distributions
If you know what distribution your data fit, you can make more accurate predictions about the future output of your process. These common distributions underlie statistical process control.
• Normal distribution • Binomial distribution • Poisson distribution •

 

Module 3 Process Control
To improve a process, you must first control it. This module includes an introduction to statistical process control: philosophy, basic statistics and control charts.
• Process control planning • Process monitoring • Process improvement • Process capability • Control charts •

 

Module 4 Control Charts
There are a variety of control charts. Which should you use, and when? This module covers the different types of control charts and when each is appropriate.
• X-bar and R charts • p and np charts • c and u charts • Probability plotting •

 


Module 5 Confidence Limits
Any time you compute statistics based on a sample, you are making a guess about how well that sample represents your process as a whole. Without determining confidence limits, you have no idea how reliable that the guess might be.
• Confidence limits for means and variance •

 

Module 6 Significance Testing
Has a change actually occurred or are you just seeing random fluctuations in the data? Is there a difference in the outputs of machine #1 and machine #2. Does my data fit a particular distribution? Significance testing tells you how closely two distributions match.
• Chi-Squared test • t-test • F-test •

 

Module 7 Design of Experiments
Explore the limits of your processes. Variables often interact within a process in unforeseen ways. Design of Experiments is a statistically rigorous approach to extract the most information possible about your processes from the fewest experimental runs.
• Classical Orthogonal Designs • Latin Square Design • D-optimal Designs •

 

Module 8 Advanced Methods
How do you determine which of four vendors is the best, when they each excel in different areas? How do you handle a large number of variables when you're unsure which are important and which aren't? Analyze vendors - categorical data - to determine which will best suit your needs. Determine which factors have the greatest influence on the quality of your process.
• Analysis of Variance • Regression/Correlation •

 

Module 9 Acceptance Sampling
Sampling incoming material is very different from sampling the output of your process. This module shows how to develop a system for random selection of parts from incoming lots, and how to set the Acceptable Quality Level for incoming material.
• Mil-Std-105 • Acceptable Quality Level • Operating Characteristic Curves • Choosing a Random Sample •

 

Module 10 Graphical Analysis
Have you ever had data you didn't know what to make of? This module covers using graphics to spot trends and interpret patterns in your data. Includes traditional and innovative ways to view data graphically.
• Principles of graph construction • Graphical methods • Graphical perception • Graphing multiple variables •

 

Module 11 Data Presentation
The best part of graphical analysis is that it is ideally suited to be a communication tool as well, allowing you to guide others to the same understanding of the data. This module covers using basic statistics and graphics to present data so that others can understand it.
• Choosing the right chart for the job • Histograms • Pareto and control charts • Pies, lines, bars and more •

Module 12 Survey Development and Analysis
Surveys are a great way to gather the opinions of your customers, your employees, or any other group of people you need to know about.
• Designing a survey • Determining target population • Drawing random samples • Writing good survey questions •

 

Module 13 Non-Mathematical Methods
Statistics alone are not enough. Non- mathematical, qualitative methods help understand what data need to be collected in the first place, how to organize it, and how it can be used to best advantage. Discuss and study problems. Organize thinking. Discover issues.
• Brainstorming • Cause and effect diagrams • Fault tree analysis • Focus groups •